Community housing organisations are committed to ensuring that they deliver an effective and sensitive response to any tenants and their dependents who experience domestic and family violence.

Community housing organisations are also skilled and experienced in working collaboratively with specialist services and government agencies to deliver the best possible service response for those impacted. Deepening knowledge and understanding of domestic and family violence will support community housing organisations to respond effectively as they continue to deliver quality housing services.

This toolkit has been designed to assist community housing organisations better understand and respond to incidents of domestic and family violence. It has a number of resources that have been designed for community housing organisations to customise and fit within their organisation’s practice.

These resources are open to all CHPs and their staff. 

Thank you to the individuals and organisations who have contributed both financially and with their expertise.

• Sue Cripps, Consultant
• Lord Mayors Charitable Foundation
• Jack Brockhoff Foundation
• CHIA NSW
• NSW Department of Communities & Justice
• QShelter
• CHIA Vic
• Shelter TAS
• Hannah Clifford
• ANROWS
• Dr Chris Martin, City Futures Research Centre
• Jennifer Townsend

Wendy Hayhurst as then CHIA CEO launched the standards with Justine Elliot MP, Assistant Minister for Social Services and Assistant Minister for the Prevention of Family Violence, and community housing providers in Sydney on 23rd May 2024. The media release is here and more on Linkedin here.